Delete your account

You can delete your Spin-It account, and everything stored under it, at any time. The quickest way is from inside the app. If you no longer have the app, email us instead.

From inside the app

1. Open Spin-It and go to your Profile from the title screen.
2. Scroll to the Account card at the bottom and tap Delete.
3. Read what will be removed and confirm with Delete.

Deletion happens straight away, and the app starts over as a fresh guest. If your name is still showing on Profile afterwards, the deletion did not finish: email us and we will complete it.

By email

If you cannot open the app, send an email to mazren.labs@gmail.com with the subject "Delete my Spin-It account". Send it from the Google or Apple email address you used to sign in, so we can confirm the account is yours. We will delete the account and reply within 30 days.

Guest accounts hold no name or email, so there is nothing that links one to you. If you uninstall the app without deleting a guest account, the leftover record contains only gameplay data and cannot be tied back to you.

What is deleted

• Your account and sign-in link with Google or Apple.
• Your profile: display name, email, photo, Premium status and Muzu's appearance.
• Your progress in every universe: each level's best score, stars and attempts.
• Your row on the public leaderboard.
• Your standings in weekly seasons.
• Your answer to the "what next?" question at the end of a universe, if you gave one.
• Push notification tokens for your devices.
• The progress, season records and sign-in stored on the device you deleted from.

Settings such as your sky, sound and controls, and Muzu's outfit, stay on the device until you uninstall the app. They are not linked to the deleted account.

What is kept

• Purchase records are held by Apple, Google and RevenueCat under their own policies. This is what lets Premium be restored on the same store account, even after the Spin-It account is gone. RevenueCat's record is filed under your account's random identifier, not your name or email.
• Moderation records, if any action was ever taken on your leaderboard entry, may keep your account identifier, without your name or email, for up to 12 months.
• Copies in routine database backups are overwritten within about 30 days.
• A season standings row from a week the app could not list at the time you deleted may remain; email us and we will remove it.

Deleting only some data

• Take your name off the leaderboard without deleting your account: email us and we will remove the row. Signing out does not remove it.
• Stop notifications: turn off Notifications in Settings in the app. That removes your device's push token. Season reminders have their own switch and are scheduled on the device itself; nothing about them is stored with us.
• Reset your progress while keeping your account: Profile → Progress → Reset. This erases every level, star and best score in every universe, on the device and in your account, and keeps the account itself. Your leaderboard row stays, at zero, and your season standings are not touched.

More about what we store and why is in the Privacy Policy.